Fixed Mindset:

* I hate being challenged.
* I can either do it or not.
* When I'm frustrated, I give up.

Growth Mindset:

* Challenges help me grow.
* My ability to learn something new is endless.
* When I'm frustrated, I persevere.

1. Think

We use "I Think" often while at work, but it's a dysfunctional addition to the start of a setence.

Try replacing it with "I am confident".

2. Need

When we use "I need" at the start of a sentence it sounds like pleading rather than empowered.

Swap with "please" to sound polite and confident.

3. Want

"I want" sounds emotional and lacking in confidence.

Try replacing it with "I am convinced" or "I believe".

1. Get rid of generalizations ?

Don't use the words never, every, all, and always in your speech and be specific.

Wrong : Sorry, I'm always late.
Right: Thank you for being patient

2. Specify the time and date ⏲

Say on and at this time instead of about and or so.

Wrong : I'll give you the money back at the end of the week or so.
Right : I'll give back the money on Saturday evening.

3. Ask open questions ?

Ask questions about when and how something happened in order to get valuable information.

Wrong : Can we meet?
Right: When are you free? I'd love to catch up.

4. Avoid typical negative constructions ?

Express what you want clearly.
It'll help you focus your attention on the desired goal.

Wrong: I don't want to take up your time.
Right: Thank your for your time.